|
Monday – Friday
By appointment 9.00am - 11.30am and
3.00pm - 5.30pm
St Michael's is
closed from 1pm on Thursdays.
The Beehive is closed from 1pm
on Fridays.
Please notify
us if you are unable to keep your
appointment so that it can be
allocated to another patient.
Mondays to
Fridays
Surgeries are held regularly by
appointment. You may see any of the
doctors but if possible we advise
you to see the same doctor, who will
know about you. Please notify us if
you are unable to keep your
appointment so that it can be
allocated to another patient. Please
make a separate appointment for each
person who needs to see the doctor
or nurse. If you know that your
problem will take some time to sort
out please ask the receptionist for
a double appointment.
The doctors hold
surgeries at St Michael’s and The
Beehive on a rota system. Please ask
the receptionist for details.
Please notify
us if you are unable to keep an
appointment so that it can be
allocated to another patient.
Due to the increase in the
number of wasted appointments
through patients failing to attend
without informing the surgery it has
become necessary to implement the
following policy.
Did Not Attend Policy
If a patient misses an appointment twice then they will be sent a letter and a copy of the notice explaining the policy. If they miss a further appointment a review of the case will be done by the Practice Manager and the Partners to establish whether there are any specific reasons (social or clinical) why the patient should not be removed, with an outcome of either:
- The patient will be invited in to meet with the Practice Manager to explain any difficulties they may have with keeping appointments.
- They will be sent a letter informing them that in accordance with the practice policy, it has now been requested for them to be removed as a patient from the practice and they should find an alternative doctor.
Urgent cases will
always be seen on the same day. If
your problem is not urgent you will
be offered the first available
appointment. If you arrive without
an appointment you may have to wait
until the end of surgery to be seen.
|
Telephone
Consultation/Advice |
Telephone
consultations or advice is available
between 11am and midday and 4.30pm
to 5.30pm.
We may have to call you back if the
doctor is still seeing patients.
The following
clinics are held Monday – Friday by
appointment at both surgeries:
- Immunisations
- Removal of
stitches
- Travel advice
- Blood test
(arranged by the doctor)
- Dressings
- Ear syringing
(see doctor first)
- Routine
cervical smears
|