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If you are happy
or unhappy with any part of our
service please let us know. We will
always address your suggestions and
complaints. Please feel free to
speak or write to our Practice
Manager,
Michelle Creed.
Alternatively,
click here
to email us.
In January/February
last year, we conducted an in-house patient survey. The questionnaire was handed to 200 randomly selected patient's attending the practice with an appointment to see either a doctor or practice nurse.
These surveys give the practice feedback on how you rate us and any changes that you feel could take place to make the service more accessible.
The results proved to be very positive,
click here to view a copy of the overall findings.
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PALS
(Patient Advice &
Liaison
Services) |
PALS provides
advice and support to patients,
relatives or carers who have
concerns about any NHS services
provided. They are located at BANES
PCT headquarters at St. Martin’s
Hospital, Midford Road, Bath They
can be contacted on 01225 831717.
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